Published February 27th, 2020
May 15, 2020
It is no surprise that video streaming services are experiencing exceptional growth while lockdowns around the world keep people at home where they want to be entertained. Netflix added 16 million new accounts in the first three months of the year and niche video services such as BroadwayHD, Topic and Pure Flix, have also seen a significant increase in streams and subscriptions.
In the first of our own video series In
Conversation… , Martijn van Horssen, CEO and co-founder of 24i shares insights on
why some media companies are doing better than others during the Corona crisis,
- The 'Watch Party' effect and other smart marketing tactics
- The AVOD challenge and SVOD opportunity
- Scaling services for peak demand and growth and
- How 24i is support customers and employees during this testing time.
Hosted by Craig Kierce and produced from home, we hope you enjoy watching this honest and open interview and we look forward to bringing you the next episode of In Conversation soon.
May 06, 2020
By Ramon Duivenvoorden, Chief Commercial Officer at 24i
The key to producing consumer products cost-effectively is mass-customization. We’ve certainly come a long way since you could have a Ford in any colour as long as it’s black, but a modern car manufacturer will not give you a huge number of product variables – yes, you can choose a colour other than black, and you’ll be able to buy a sports pack, or upgrade the in-car entertainment system, but the car OEM will probably decide whether the model you want has a spoiler!
In many ways, software development has followed a similar path – the developer has decided what the solution set should be for a given problem, built a product around that solution set and allowed some level of customization around that.
Over time, additional features are required that go beyond the level of customization allowed in the original product specification. Pretty quickly under this development paradigm, the client has a system that’s no longer based on a solid code-base, so it cannot benefit from roadmap upgrades, shared innovation and maintenance. At the same time, they also have a system that lacks the benefits of custom development such as full control over code and feature set.
This is how media entertainment apps have traditionally been developed, and we think it’s broken. Fortunately, there’s another way.
Over the last 2 or 3 years, we’ve striven to base 24i product development on what we call Customer Centric principles.
As you might guess the overarching philosophy is to put the customer first, but in reality, what does this actually mean?
We’ve boiled this down to a number of principles that we adhere to in how we think about s/w development and build products, as follows:
So, how does this work in practice? As an example, one of our clients wanted to move from a profit to a non-profit model. The consumers using their app could move from a subscription model to a ‘single charitable donation for life’ model. There are complex rules that have to be adhered to when you’re accepting charitable donations – if this customer had been with a traditional developer, the switch would have needed a lot of new code, too much time and money, and potentially compromise the architectural integrity of the application. This is assuming they did not select an out-of-the-box vendor that would simply decline the request for the new flows.
Because our app was built on micro-services, with a minimum of dependency between the services, we were able to replace the components that needed to change and make the switch in weeks. More importantly, we enabled this change without a branch in the client’s code, so that moving forward they continue to gain from future 24i product roadmap developments.
I believe that sooner or later virtually every client has specific needs that are critical for their business. Yet, at the same time, most requirements are common between all streaming media businesses. Our Customer Centric approach based upon micro-services means that we can deliver scale, innovation and stability on these common needs, while offering the freedom to break free for that custom 5% that enables our customers to set themselves apart from the competition or fulfill unique business needs.
We know that customer-centric development based upon micro-services is the way to go – but it’s not necessarily obvious to potential customers how great an advantage this is, until they need to make a key pivot in business model, or another customized change is the one that breaks this particular camel’s back. Which is why I’m writing this blog!
If you would like to know more about our approach to Customer Centric development, please get in touch - and look out for upcoming blogs from 24i CTO Pavel Jacko who will discuss the technical principles in more depth.
Contact us today to find out 24i can help you scale and extend your OTT streaming services
Apr 07, 2020
First Look Media launches new OTT streaming video service for ‘culture cravers’ on topic.com, Apple TV and iOS, Android, Amazon Fire TV and Roku.
Amsterdam, The Netherlands - 7 April 2020 – 24i, the industry-leading video experience company, today announced that Topic, the new entertainment streaming service from First Look Media, has chosen 24i to power its new streaming video experience across topic.com, Apple TV and iOS, Android, Amazon Fire TV and Roku.
24i provides Topic with a brand-new suite of subscription and ad-supported video applications each with a consistent, intuitive video experience irrespective of viewing platform or device. The next-generation 24i Smart OTT productised solution, integrated with specialist partner technologies from Bitmovin, CenturyLink, Cleeng, EZDRM and JUMP enables Topic to extend, manage and monetize its programming to a fast-growing audience of ‘culture cravers.’
“We’re committed to providing our audiences with compelling and thought-provoking programming that reflects their values and interests, wherever they wish to access it,” said, Ryan Chanatry, Topic’s General Manager. “The smart products and solutions provided by 24i enable the Topic team to dynamically create next-generation video experiences, customize the presentation of titles by platform, and to differentiate Topic in an increasingly competitive direct-to-consumer video market”.
Topic, which officially launched November 21 2019, is a new streaming service offering North American premieres of global favourites along with original programming that includes a variety of scripted dramas, comedies, discussion shows, documentaries, and non-scripted programming which highlight human-focused stories from creators with a passionate point of view.
“The quality and variety of Topic’s programming make it extremely attractive to their growing audience,” said Martijn van Horssen, Joint-CEO of 24i. “By being able to support Topic’s platform-agnostic delivery strategy, we are delighted to deliver their next-generation video experiences and super-charge their growth to new platforms and audiences.”
Topic aims to push the art of storytelling to new heights by exploring different genres and media formats to develop and showcase impactful and engaging programming. The new service sources programming from leading global media companies, acquiring the rights to titles premiering at the world’s most prestigious film festivals as well as streaming original programming produced in-house by Topic or in partnership with some of today’s most prolific creators. Topic’s parent company is First Look Media, a company that was launched in 2013 by eBay founder Pierre Omidyar.
Within the 24i Smart OTT product, Topic can readily launch and manage its new, next-generation OTT service and extend its reach to multiple platforms, including iOS, Android, Apple TV, Roku and the web. In addition, the 24i SMART BACKSTAGE management and insight manager ensures Topic delivers a consistently high-quality and personalised streaming service to every subscriber on their choice of device.
Apr 06, 2020
In just a few weeks, all our lives have needed to adapt to a new way of working - in the broadest sense of the word. The focus of our work has had to shift several times already and is sure to change again as the needs of our customers and their subscribers change.
We are all adapting to working at home, each having our own very individual environments and complications. From finding space for additional TVs for development and testing, to combining conference calls with home schooling, or even simply adjusting our situation after the workday ends. We need to work on staying connected with each other while practicing social distancing and, most of all, we must stay safe.
These circumstances can bring out the 'Darwinian' in all of us. Since founding 24i over 10 years ago, our team has always used shifts in consumer behaviour to accelerate, adapt and innovate. Little did we know that change would take on such a dramatically new perspective in 2020.
I could not be more proud of how the entire Amino and 24i family is showing strength and solidarity during this new kind of disruption. Not only are we helping each other to stay connected but also providing extra support to our customers and communities while keeping ourselves and our families safe at home. It is not a surprise, but certainly inspiring, that some of our team have put technology to work to help their local communities tackle the COVID-19 virus where they can. In many countries, there is a problem with a shortage of protective tools, especially in the medical field. In our Brno office, in the Czech Republic, we have a team working together with Industra Lab to 3D print protective face shields for hospital medical staff, dentists and paediatricians. We have already printed over 60 shields and we are looking to find ways to accelerate the process so we can get more into the field.
While we may not be on the frontline fighting this terrible virus, we are doing what we can within our communities and by helping our customers provide streaming video services. Through these efforts, we hope to make the lives of the people now staying home a little bit more comfortable.
Finally, I look forward to when we can meet in person and look back on how this truly testing time has brought us together, made us take greater care of each other, and inspired us to use technology and creativity to innovate for a better future.
Until then, thank you and stay safe.
Martijn van Horssen, Joint-CEO, 24i
Mar 10, 2020
24i Smart Operator enables T-Mobile Czech Republic and Slovak Telekom to efficiently launch best-in-class branded IPTV and TV Anywhere experiences on a wide range of mobiles, tablets, Smart TVs and STBs
Amsterdam, The Netherlands –
March 2020 – 24i, the
industry-leading, global video experience company, today announced that its
Smart Operator product has been deployed by
T-Mobile Czech Republic and Slovak Telekom to provide IPTV and TV Anywhere video experiences to T-Mobile
TV GO, Magio GO and Digi GO customers
in the Czech Republic and Slovakia.
The deployment has now gone live on iOS, Android, Android TV, web
and Smart TVs from Samsung, as well as Linux and Android IPTV set-top-boxes
(STBs). 24i has provided a single code base approach across
all three of the T-Mobile Czech Republic and Slovak Telekom services and includes data-driven content optimisation, discovery
and engagement tools including recommendations, analytics, targeted content and
audience measurement. The 24i-powered services
are proving to be highly popular throughout the Czech
Republic and Slovakia and, together with 24i, have been nominated for a Connected TV Award in Advancing the TV Experience.
Key deployment achievements
“24i Smart Operator provides us with a productized solution that provides a next-generation, personalised video experience for each subscriber.“ said Marcel Šatánek, Head of PM Connected Home & Terminal Management, Slovak Telekom. “A key motivation for choosing the solution is it's unique ability to enable a ‘develop once, deploy everywhere' content workflow, effortlessly handle device proliferation, legacy and third-party integrations, while providing instant access to new technologies and platform capabilities. Furthermore, Smart Operator has the ability to manage the linear and on-demand content services for all three brands via a single centralised back-end system. By combining the functionality to provide IPTV and TV Everywhere, 24i saves us time and effort managing our services and the power and flexibility of their solution enables us to provide our customers with an incredible video experience on all devices, both now and in the future.”
“I am thrilled that Slovak Telekom is the first, large-scale multinational to deploy our new, next-generation Smart Operator product,” said Martijn van
Horssen, Joint-CEO of 24i. “We worked very closely with the Slovak Telekom and T-Mobile Czech Republic project teams to ensure that our platform provides all the
functionality they need, as well new features that really excite customers such
as continue watching (cross-platform), binge viewing, view showtimes and
recordings to a STB or the cloud. Before creating our solution for
operators, providing a unified experience across
territories and so many devices would have required a massive engineering
effort. Both operators are already seeing the
benefits of combining IPTV and TV Everywhere in one platform with powerful
branding capabilities. We’re looking forward to ensuring that the T-Mobile
Czech Republic and Slovak Telekom video experiences we
are powering continue to excite and attract consumers throughout the region.”
Operator is a turn-key streaming video app development product that enables
operators to deliver live, linear and on-demand video services via an intuitive
user interface on to any and all devices.
Jan 13, 2020
By: Matthijs Langendijk, Lead Smart TV Developer, 24i.
The beginning of each year is always a joy, as we get to see the latest developments in the world of television. At the Consumer Electronics Show (CES), many companies showcase their latest and greatest. It is also an opportune moment to look at the year ahead — which televisions we can expect, what technologies are pushing the boundaries and if anything is clearly standing high above the others. In the blog we take a look at the TV announcements and demonstrations we’ve seen during CES 2020.
This time last year, we saw the first 8K televisions getting announced by LG, Samsung and others. Well, they are back with more. But before we dive into them, maybe it’s good to evaluate what 8K televisions actually can offer.
The amount of 8K content is still virtually non-existent. So that’s not what you should be getting it for. SmartTV apps are generally also still running in Full HD, so what is the benefit there? In terms of pricing it also definitely isn’t mainstream yet. With 4K televisions starting around the €1000 mark, don’t expect 8K televisions to be cheap, yet.
Maybe it is still a bit too soon for 8K. But that doesn’t mean the progress on 8K television isn’t good. 4K started out the very same way, with there being virtually no content for it. The 8K association did announce a certification program at the end of last year, which will hopefully accelerate the adoption of the technology. Manufacturers are also definitely on board, so let’s take a look at their TVs.
You could say that LG and Samsung have been in a bit of a battle when it comes to 8K. With LG claiming to offer a ‘Real 8K’ experience, they are definitely betting big on 8K televisions. They announced a whopping 8 models featuring an 8K screen. Two of them are OLED screens, coming at 77 and 88 inch. Next to this, there are 6 LCD models sporting LG’s NanoCell technology. That’s a lot of 8K. But are they more than just a screen with a high resolution?
Well, yes and no. The televisions are supporting most of the codecs you would expect; AVC1, HEVC and VP9, and you can also expect the relevant HDR technologies you’ve seen before. But that doesn’t make it interesting. What does however make it interesting, is their insanely thin television. As demonstrated in the image above, it is basically just a frame (ring any bells?) you put on a wall. If they manage to put all this technology into such a small television, I would be very much impressed.
Samsung obviously can not stay behind in this warfare. And they definitely don’t, with their demonstration of the 8K QLED Q950-series. It is to most extent a pretty ‘normal’ 8K television. Supporting the AVC1 codec for 8K video, a custom SOC called ‘AI Quantum 8K’, so it basically hits the marks you would expect.
There is however a really interesting feature that makes it stand out: there are almost no bezels. The screen to bezel ratio is a whopping 99%, where you typically see a ratio of 94%. So you get more screen for the TV that you have, which is definitely standing out among the 8K televisions announced.
LG and Samsung are obviously not the only manufacturers showing their 8K goods at CES. We’ve seen 8K televisions many of the manufacturers you know and love. Sony has joined the party with a single 8K model, that sadly still features the same processor as last years’, which is a bit disappointing. TCL demonstrated their 8K models sporting their new so-called Vidrian Mini-Led technology, which seem promising.
The odd one in the bunch, is a to me previously unknown manufacturer: Skyworth. This Chinese company, last evaluated at 19 billion dollars, has made a big effort to make their debut on the US market known. They had previously been selling budget televisions in the US already, but their name hasn’t been big. Until now, perhaps. With their announcement of various 8K and OLED televisions, it is yet another party trying to take a chunk of the television market. Which means yet another brand to get your apps on.
Nice resolutions are great and everything, but what about the technology behind them? I’ve already mentioned some of the video codecs supported to get 8K content going, like AVC1. But besides this, what more can we expect that content owners should be wary of?
I have to admit, I am a bit pleased by this fact: there is no new operating system announced! As a Smart TV developer, we already have to deal with a lot of operating systems and their variants. The operating systems we all know and love will continue as expected: Samsung still puts all bets on their own Tizen, and LG following the same with their WebOS platform.
On the other hand, we have Roku and Android TV which both are doing very well in gathering more support. Roku boasts many partners using Roku on their TV, with TCL, Hisense and others announcing multiple TVs this year. Oddly enough, the same brands also have announced televisions with AndroidTV. Philips is another manufacturer betting on two horses, having both televisions with Saphi, their own operating system, and others with AndroidTV.
At CES last year, we have seen the same thing as we have this year. A version-up with minimal changes here, another TV with AndroidTV or Roku there. Given these limited changes and additions, I don’t expect any issues for current-gen applications. Most will continue to work with minimal effort on the new televisions announced.
The new kid on the block has to be ATSC 3.0. In short: ATSC 3.0 is the latest version of a standard, describing how television signals should be broadcasted and interpreted. Dubbed as ‘NextGen TV’, the standard is a big step towards getting a clear interface for bringing 4K TV, HDR and other new technologies into your home. Many TVs announced at CES, support the standard, opening up the way for a broad adoption of the standard.
Given that many manufacturers have opted to support the standard in their new product lines, this can potentially make app-development for SmartTVs a lot easier. If the standard is properly implemented on all brands, the possibility opens to develop an application once, and deploy everywhere. Now, we’ve seen this before with HbbTV, where the application standard was ‘loosely implemented’, so time will have to tell if the application standard is going to work well. But it is definitely worth investing into, as many brands have started supporting the standard in their new line-up.
Like last years, most manufacturers showcased their new line-up sporting 4K, OLED, QLED, HDR and other technologies. Panasonic is one of them. And their new 4K OLED flagship is definitely very beautiful, which will definitely be favoured by many. Philips also announced a bunch of televisions in sizes ranging from 43 to 75 inch, catering to basically everybody, including gamers. Vizio, third highest selling manufacturer in the US, is finally adding OLED models to their line-up, making OLED yet a bit more accessible.
Last year we also saw LG showcase their upwards-rolling television. It was expected that they would launch last year already, but they sadly haven’t yet. At CES this year, they showcased more rollable televisions. And now they can also roll downwards from the ceiling. LG expects to have some of these models up for sale somewhere this year, starting around €60.000. Given their price, they are sadly not for the masses yet, but hopefully the technology will develop further over the next few years.
So LG has the rolling televisions. Well, now Samsung has rotating ones. Yes, rotating. It still boggles my mind that this is now a thing. I am not sure if there is even a use case for it, but it is definitely interesting. Samsung showcased their rotating ‘Sero’ series. More details regarding the price and release date are still uncertain, but the feature is definitely an eye-catcher.
OLED is also finally getting smaller. Previously, the smallest OLED screen was 55 inch, which for many homes was too big and too expensive. However, both LG and Sony announced 48 inch 4K OLED televisions. With the smaller size, the entry price for OLED televisions will hopefully decrease as well. This could decrease the barrier a lot for people to finally move over to OLED televisions, and might have some interesting effects on sales, as Samsung still bets on QLED.
Appwise, there is also some news from CES. Apple has announced that their streaming service AppleTV+ is coming to LG, Sony and Vizio SmartTVs in the near future. Demonstrating Apple’s growing intent to reach more users with their service, regardless of which device is used.
Yet another year where many manufacturers are betting big on 8K. I doubt we’ll see the prices drop much though, so 8K will definitely be one bridge too far for the big public. 4K however will become a lot more mainstream with the addition of cheaper 48 inch models.
ATSC 3.0 could cause a shift in application development, as many brands have opted to already support the standard in their new line-up. However, Roku and AndroidTV are still big and used by a lot of manufacturers. LG, Samsung and Philips also still put a lot of focus on their own operating systems (WebOS, Tizen, Saphi). So don’t expect to be able to develop only one app for the foreseeable future.
In short, many developments could have an impact on the world of television. We will just have to wait and see what the upcoming year has to offer, when the TVs announced make their way to market. If you would like to know more about SmartTV, ATSC 3.0, HbbTV or anything else television, feel free to reach out through email or LinkedIn. Thank you for reading!
Also published on MEDIUM
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Dec 21, 2016
HAPPY HOLIDAYS | The entire team of 24i wishes you happy Holidays and an innovative 2017!
Sep 25, 2017