ServiceDesk Employee

Are you interested in developing, automating and maintaining infrastructure, security and eager to learn on the job?
As a DevOps Engineer with 24i you will be maintaining clusters of Linux servers on which internal frontend applications are developed and hosted.

As we develop apps for devices such as TVs, set-top boxes, consoles and laptops, we rely on you to keep them in good shape in our office.


At 24i we create and deploy TV apps and games for every screen, from set-top boxes, SmartTVs and media players to game consoles, tablets and mobile phones.


With a team of elite designers, expert developers and a unique technology framework, 24i services leading media companies, networks, broadcasters, operators and content owners – used by millions of people every day across Europe, US and Latin America. Our clients are well known content creators like RTL, SBS, NPO (The Netherlands), Sinclair (USA), Entel (Chile), Globo (Brazil) and many more. 24i is market leader in some of these countries.


Our state-of-the-art TV apps give our clients competitive advantages that enable new revenue streams by establishing interactive and personalized relationships with TV content consumers across all relevant TV platforms.

Our mission is to simplify, unify and magnify the video experience across all TV platforms on any device and convert that into valuable, individual consumer engagements.


Key responsibilities:

  • You will be responsible for maintaining a secure and stable office environment :
    • Ticket handling in JIRA,
    • documentation management in Confluence,
    • device management in a CMDB
  • Providing 1st line support for multiple offices (Amsterdam, Brno, Madrid,…)
  • You will be offered a position where you can develop your skills.
  • We expect you to be eager to explore and propose new technologies to help our developers.


Your profile in short:

  • MBO 4 education level or higher or equivalent experience
  • Passionate for system administration
  • Experience in Linux servers, MacOS, networking and security
  • Fluent in English
  • Pro-active with a can-do mentality
  • Maintain office devices and infrastructure
  • Able to adapt to constant change
  • Pragmatic thinking


Experience in (one or more of) the following topics:

  • Amazon AWS, Google Cloud
  • Network troubleshooting and maintenance (routers, switches, firewall)
  • SSL, certificates
  • (Open)VPN
  • DNS, Domain management


Preference will go to who also possess:

  • RHCSA or RHCE certifications
  • JIRA/Confluence Server installation and system administration experience


We offer:

  • Full time position
  • Good salary and benefits
  • Delicious drinks & food at the office all day long
  • Passionate colleagues in a strong supportive team
  • Training/coaching in leadership, communication & agile/scrum methodology
  • Room for your own ideas and lots of responsibility, based on trust
  • An informal culture with the freedom to balance work and private life
  • Travel allowance
  • A fun atmosphere with table football, darts and the newest game-consoles



Would you like to join a team that is continuing to grow, we would love to hear from you!

Interested? Questions? Want to show us what you can do?

Please let us know! Send us your CV, cover letter and contact details to or give us a call at +31-20-8202025.


Please do not make use of this vacancy as an acquisition opportunity.


We do not do Sponsorships!


apply now